Colum is a Senior Account Executive for GAAP (Genesys App. Automation Platform) formerly known as SpeechStorm - a UK based IVR company - which was acquired by Genesys in December 2015. Colum is now responsible for GAAP across EMEA and APAC. Colum has 25 years experience in the Contact Centre software industry and is based in the UK.
Senior Account Executive