As Vice President of Innovation Management at Genesys, Jim manages the AppFoundry Marketplace program, strategic alliances, and a small team of developers focussed on new innovation. Prior to this role, Jim has held leadership positions in Business Development, Strategic Sales, and Product, maintaining a focus on new product introduction in each position. He has been with Genesys since 2007 and was previously employed by Lucent, where he held roles in product management and published numerous articles in industry trade publications including the Bell Labs Technical Journal. Jim is a graduate of the University of Massachusetts, Amherst with a degree in professional writing. He lives in the San Diego area.
Vice President, Innovation Management